The deliverable is then finally accepted by the customer. This involves:
- Reviewing the Acceptance Project Plan Form to ensure that all final criteria have been met
- Obtaining Acceptance Form approval from the customer
- Transferring the deliverable to the customer environment

Acceptance Roles
The following roles and responsibilities are involved with gaining customer acceptance for deliverables within the project.

Project Manager
The Project Manager oversees the entire acceptance process for all deliverables produced by the project. The Project Manager is responsible for:

- Receiving notification from the project plan team that the deliverable is complete and ready for customer acceptance
- Organising the acceptance review of the deliverable with the customer, scheduling the resources and documenting the results
- Completing the Acceptance Form for customer sign-off
- Managing the tasks required to transfer the deliverable from the project to the customer environment.